Privacy, explained clearly.

1. Scope

This Privacy Policy applies to personal information collected through the Soel Technologies website and the forms, resources and online experiences linked from it.

It does not automatically apply to third-party websites, platforms or services that may be linked from our website. Those services operate under their own privacy policies.

2. Information we may collect

The information we collect depends on how you use the website. It may include:

3. How we use information

We may use personal information to:

• respond to enquiries and requests;
• provide information about relevant Soel services or products;
• deliver guides or other resources you request;
• understand how the website is used and improve its performance;
• measure the effectiveness of website and marketing activity;
• protect the website, users and Soel Technologies from misuse or security issues;
• meet legal, regulatory or contractual obligations where applicable.

We aim to collect and use only the information reasonably needed for these purposes.

4. Cookies, analytics and measurement

The website may use cookies and similar technologies to help the site function, understand usage and measure marketing activity.

Our current website includes Google Tag Manager and Google advertising or measurement technology. These tools may process browser, device and interaction information according to the settings used on the website and the provider's own terms.

5. Service providers and processing

Soel Technologies may use service providers to help operate the website and business. Depending on the service, providers may support functions such as website hosting, email delivery, analytics, measurement, security or form processing.

These providers may process personal information on our behalf or under their own applicable terms. Information may also be processed or stored outside your province, territory or country, where different privacy laws may apply.

We may also disclose information where required by law, to protect legal rights, investigate misuse or respond to a valid legal process.

6. Retention and security

We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, to maintain appropriate business records, or to meet legal and operational requirements.

We use reasonable administrative, technical and organizational safeguards appropriate to the nature of the information we hold. No website, transmission method or storage system can be guaranteed to be completely secure.

7. Your privacy choices

Depending on where you live and the law that applies, you may have rights regarding your personal information, which can include asking to:

• access personal information we hold about you;
• correct inaccurate or incomplete information;
• delete information where appropriate;
• withdraw consent for certain uses, subject to legal or contractual limits;
• ask questions about how your information is handled.

To make a privacy request, use the contact method described below. We may need to verify your identity before completing certain requests.

8. Children

The Soel Technologies website is intended for business and professional audiences and is not directed to children under 13. We do not knowingly seek personal information from children through this website.

If you believe a child has provided personal information to us, please contact us so we can review the situation and take appropriate action.

9. External links

Our website may link to third-party websites or services. Soel Technologies is not responsible for the privacy practices of those third parties. Review their privacy policies before providing personal information.

10. Changes to this policy

We may update this Privacy Policy as our website, services or privacy practices evolve. When we make changes, we will update the date shown at the top of this page.